Shipping policy

Shipping Policy

Last Updated: September 2026

Order Processing

All orders are processed within 2–4 business days after payment has been confirmed.

Orders are processed Monday through Friday, excluding U.S. public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Estimated Delivery Time

Our estimated delivery time is 8–12 business days after shipment.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances outside our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes after an order has entered processing.

Tracking

Tracking information may take 24–72 hours to update after shipment.

Lost or Delayed Shipments

If your package appears significantly delayed or lost in transit, please contact us.

We will work with the shipping carrier to investigate the shipment and help reach an appropriate resolution.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of:

  • the product,

  • the packaging,

  • and the shipping label.

We will review your claim and provide a suitable solution.